Frequently Asked Questions
Everything you need to know about WestMorning pouches. Can't find your answer? Our team is happy to help.
Questions & answers
How does WestMorning work?
Each pouch blends four plant oils (peppermint, cinnamon, cedarwood and castor oil) and releases them slowly. Most single-scent pouches lose their effect once mice get used to that one smell. Layering four strong scents makes the area much less inviting for them.
How quickly does it start working?
The scent starts releasing as soon as you open the bag and place a pouch. Put them where you've seen droppings, gnaw marks or heard scratching, and keep them in place continuously.
How many pouches do I need and where do I put them?
We recommend 2–4 pouches per room and 2–3 for a garage, attic, shed, RV, boat or car. Good spots: under sinks, behind appliances, in pantries, closets, corners, cabinets and engine bays.
How long does one pouch last?
Up to 90 days per pouch, depending on airflow and temperature. Replace it when you can no longer smell the scent.
Can I use it in my RV, boat, garage or car?
Yes. Pouches work especially well in closed spaces like RVs, boats, sheds, garages and cars during storage season. Place one before you cover or close it up.
Can I use it around kids and pets?
WestMorning contains no poison and no traps. As with any household product, keep pouches out of reach of children and pets, and don't let pets chew them.
Does it kill mice?
No. WestMorning doesn't kill or trap anything. The scent simply encourages mice to stay away, so there's nothing to clean up.
Is there anything else I should do?
For best results, keep food sealed, clean up crumbs and seal obvious gaps or holes where mice can get in. Pouches work best as part of a clean, sealed home.
What if it doesn't work for me?
You're covered by our 30-Day Money-Back Guarantee. Email us with your order number within 30 days of delivery and we'll make it right.
How long does shipping take?
Shipping is free on all US orders. Orders are usually delivered within 7–14 business days, and you'll get a tracking link by email as soon as your order ships.
Still need help? Contact us
Not sure how many pouches you need? Our team is happy to help you pick the right pack.
Contact usCustomer support: Monday to Friday, 9am–5pm ET.