Refund policy

30-Day Money-Back Guarantee

We want you to be happy with WestMorning. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll give you a full refund.

How to request a refund
1. Email admin@westmorning.com with your order number and the email used at checkout.
2. Tell us briefly why the product didn't work for you (optional, but it helps us improve).
3. We'll confirm your refund within 2 business days.

No return required
You don't need to send the product back. Please dispose of or keep the pouches.

Refund timing
Approved refunds are issued to your original payment method. Depending on your bank, it can take 5–10 business days to appear on your statement.

Damaged, missing or wrong items
If your order arrives damaged, incomplete or incorrect, email us within 30 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, your choice.

Cancellations
You can cancel your order free of charge before it ships. Email us as soon as possible; once an order has shipped it can't be cancelled, but it's still covered by our 30-Day Money-Back Guarantee.

Limit
The guarantee applies to one refund per customer/household.

Questions? admin@westmorning.com